When is the order cut off for a delivery day?
For Wednesday delivery, orders close midnight Sunday. For Friday delivery, orders close midnight Tuesday.
We make our juices to order and we need to receive orders at least 2 days in advance to allow us enough time to order the organic produce, press your juices and pack your order prior to dispatch.
When can I expect delivery?
For customers in the upper North Island, NZ Couriers has advised that delivery delays may occur due to Omicron. We recommend selecting Wednesday delivery to allow 2 working days buffer should your delivery be delayed.
We work with NZ Couriers to deliver your order using premium overnight New Zealand wide shipping. Our delivery days are Wednesday and Friday between 8am-8pm for those outside of Christchurch.
Christchurch deliveries will arrive on either Tuesday/Wednesday or Thursday/Friday as our local courier will often deliver on the same day as your order is dispatched. Deliveries can take place up until 8.00pm on your expected delivery day.
You can select your preferred delivery date using the calendar at checkout.
Can I pick up my order?
If you are a Christchurch local, you can pick up your order free of charge from our Sydenham juicery at 58 Hawdon Street. Your order will be available for pick up on Tuesdays and Thursdays (the day prior to your selected ‘delivery’ date in checkout).
Please select Juicery Pick Up under Shipping Information in checkout. You can pick up your order anytime between 10.00am - 3.00pm.
Please note, we are not open for collection on Fridays unless arranged prior.
Do you deliver rurally?
We deliver to all locations New Zealand wide, except rural addresses. We use premium overnight delivery and unfortunately, this is not available to rural addresses. If you're rural, please choose an alternative urban address (e.g. a friends/family address, or work address) or alternatively, your order can be delivered to your nearest NZ Courier depot.
To check if your address is rural, please click here.
Can I have my order delivered on a day other than Wednesday or Friday?
We currently only offer delivery on Wednesday and Fridays and unfortunately, cannot offer alternative delivery days. We are a small family owned and operated juicery and eatery, where we hand craft our orders twice per week, and dispatch the day prior to your selected delivery day.
Can I change my delivery day/address/notes after placing my order?
All changes to an order must be made a minimum of 48 hours prior to your originally selected delivery day. You can contact us here.
How much does delivery cost?
For our Christchurch locals, we work with iDeliver who offer a flat fee of $6.99 for delivery. iDeliver provides extensive coverage of Canterbury delivering as far north as Omihi and also as far south as Timaru, Temuka, Ashburton, Geraldine, Mayfield & Methven. To check if you are within iDeliver's delivery zone, please click here.
South Island Delivery
For customers located in wider Canterbury and/or South Island, delivery begins at $10 for a 9x Pack or 1 Day Cleanse, increasing by $5 per 9x Juices or 1 Day.
Eg. 3 Day Cleanse = $20, 27x Juice Pack = $20
North Island Delivery
For customers in the North Island, delivery begins at $10 for a 9x Pack or 1 Day Cleanse, increasing by $10 per 9x Juices or 1 Day.
Eg. 3 Day Cleanse = $30, 27x Juice Pack = $30
Can I track my order?
You will receive an email with a tracking link on dispatch day, you will be able to see updates to your order once it has been picked up by our couriers after 4pm on dispatch day.
How many deliveries will I receive?
All Juice Packs and 1 - 5 day Juice Cleanses are delivered in one shipment. Due to the short shelf life of our juices, any cleanses of 5 days or more are split into 2 deliveries to ensure that you receive the freshest juice possible. If you have ordered a 6+ day cleanse, you will receive 1 - 4 days of your cleanse on your selected delivery day and the remaining days of your cleanse on the following delivery day.
We recommend starting your cleanse as soon as you receive your juices that your juices do not perish before you complete your cleanse.